Shipping & Cancellation Policy

Last Updated: June 8, 2026

At Whaval LLC, our goal is to deliver your outdoor and aquatic equipment safely and efficiently. Please review our shipping and cancellation practices below.

1. Shipping Destinations

We currently ship to addresses within the United States, Canada, and Europe.

2. Order Processing & Handling Time

Processing times vary by destination:

• US and Canada: Orders are processed within 1 to 2 business days.
• Europe: Orders are processed within 2 to 3 business days.

(Processing times exclude weekends and holidays). You will receive a notification once your order has shipped.

3. Shipping Costs

We are proud to offer Free Standard Shipping on all orders to the US and Canada. For shipping rates and availability regarding European orders, please proceed to checkout for a calculated estimate based on your specific location.

4. Transit Times & Delivery Estimates

Delivery times vary based on the item purchased and the destination:

• US/Canada Standard Items: Estimated transit time is 2 to 5 business days.
• US/Canada Heavy/Freight Items: Estimated transit time is 5 to 10 business days.
• Europe (All Items): Estimated transit time is 3 to 5 business days.

Note: Potential delays due to high volume or carrier service disruptions may occasionally occur. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

5. Order Tracking

Once your order ships, you will receive a Shipping Confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

6. Order Cancellation Policy

We begin processing orders quickly to ensure fast delivery. If you need to cancel your order, you must do so within 24 hours of placement.

• Cancellations within 24 hours: Please email us immediately at support@whaval.com. We will cancel the order and issue a full refund to your original payment method.
• Cancellations after 24 hours: If the order has already been processed or shipped, it cannot be canceled. You will need to receive the item and then follow our standard Refund and Returns Policy to send it back to us for a full refund.

7. Contact Us

If you have any further questions regarding your shipment or need to request a cancellation, contact us at: